Delivery & Returns

Here you will find all the information you need for delivery of our Vanity Cases, Artificial Plants, Furniture, Trinket Drawers, Homeware, Clocks & Giftware for either our trade or dropship orders.

Dispatch Time

Orders are processed for dispatch within 3-7 working days. The cut off for next day delivery is 10.30am (Monday to Friday).

Delivery Time (UK Mainland)

  • Standard delivery orders will be delivered within 3 working days.
  • FREE delivery on orders over £200 excluding VAT.
  • Orders between £100-£200 are £5.95 + VAT for delivery.
  • Next day delivery available for only £13.95 + VAT. The cut off for next day delivery is 10.30am (Monday to Friday)

    • Couriers

    We use a number of couriers and the one used for your order will depend upon the size of the items once packed. The companies include Hermes, Yodel, DHL, DPD, Kinetic Logistics & Taylors Pallet Network All orders are fully trackable. Click here for more information on tracking. For help with tracking please contact customer service.

    Delivery Outside UK Mainland

    Charges are per order/delivery address. Wholesale orders only. For full details of dropship delivery charges click here.

    Delivery Location Cost Transit Time
    Republic of Ireland £48.28 3-5 Days
    Northern Ireland £15.92 3-5 Days
    Highlands/Islands £15.92 3-8 Days
    Channel Islands £19.98 3-5 Days
    Austria £55.48 3 Days
    Belgium £41.72 2 Days
    Bosnia £228.04 4 - 6 Days
    Bulgaria £99.88 4 - 6 Days
    Croatia £88.84 4 - 6 Days
    Czech Republic £48.92 3 - 4 Days
    Denmark £56.76 3 Days
    Estonia £85.32 4 - 5 Days
    Finland £92.44 4 - 5 Days
    France £56.12 2 Days
    Germany £43.48 2 Days
    Greece £108.28 4 - 8 Days
    Hungary £55.16 4 - 5 Days
    Iceland £259.08 4 - 6 Days
    Italy £70.2 3 - 4 Days
    Latvia £79.88 4 - 6 Days
    Lithuania £70.36 4 - 6 Days
    Luxembourg £47.8 2 Days
    Netherlands £41.72 2 Days
    Norway £210.92 4 - 6 Days
    Poland £48.44 4 - 5 Days
    Portugal £73.88 4 - 5 Days
    Romania £97.24 4 - 6 Days
    Serbia £232.44 4 - 6 Days
    Slovakia £65.24 3 - 4 Days
    Slovenia £61.32 4 - 5 Days
    Spain £61.56 3 - 4 Days
    Sweden £66.36 4 - 5 Days
    Switzerland £164.76 3 Days
    Rest of the World £xx.xx (click here for details) 3-15 Days

    Returns

    Damaged & Faulty

    Any items that are delivered damaged or faulty will be replaced or refunded. please submit a customer service ticket to get your issue resolved. You can find more information on the process here. What do I do if my customer receives a dropship order damaged or faulty?

    Good Returns

    If your customer has changed their mind and you wish to return the product we have a restocking charge of £10 + VAT. This will be deducted from the refund. Please return items to: 

    Geko Products Ltd
    Hall Farm
    Kirton Road
    Egmanton
    Newark
    Nottinghamshire
    NG22 0HG

    You can find more information here: How do I return a product back to Geko?