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Dropship FAQs

Some of the questions we get asked by customers in relation to our dropshipping service.

How do I create a Dropship account?

First, you need to register for a trade account online. Once registered, you can login to your account and immediately start placing dropship orders via our website.

How do I connect my Shopify store?

Before connecting your store, you need to sign up to our dropship subscription, which allows you to connect to our Shopify App. Then, click the download link for our app, or download it here

How much does postage cost?

Postage is charged at £2.75 per shipment on an economy service with Evri Tracked.

How long does postage take?

Delivery is 2-4 working days.

Are your dropship products white-label?

No branding is on our packaging, so your customer will always think it has come direct from you.

How is stock managed?

All stock reconciliation is automated and updated every 5 seconds across the entire platform, including our Shopify Store customers, to ensure you cannot oversell.

When does the item get shipped from point of order?

Once you pay your invoice, your order is released for shipping. When your item is shipped you will automatically receive your tracking information.

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A Satchville Brand

©Scarthingwell.

Registered Office: Hall Farm, Kirton Road, Egmanton, Newark, Nottinghamshire, NG22 0HG

Incorporated in England and Wales under Company Registration no. 8967534.

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