Delivery & Returns
Here you will find all the information you need for delivery of our Vanity Cases, Artificial Plants, Furniture, Trinket Drawers, Homeware, Clocks & Giftware for either our trade or dropship orders.
Dispatch Time
Orders are processed for dispatch within 3-7 working days. The cut off for next day delivery is 10.30am (Monday to Friday).
Delivery Time (UK Mainland)
Couriers
We use a number of couriers and the one used for your order will depend upon the size of the items once packed. The companies include Hermes, Yodel, DHL, DPD, Kinetic Logistics & Taylors Pallet Network All orders are fully trackable. Click here for more information on tracking. For help with tracking please contact customer service.
Delivery Outside UK Mainland
Charges are per order/delivery address. Wholesale orders only. For full details of dropship delivery charges click here.
| Delivery Location | Cost | Transit Time |
|---|---|---|
| Republic of Ireland | £48.28 | 3-5 Days |
| Northern Ireland | £15.92 | 3-5 Days |
| Highlands/Islands | £15.92 | 3-8 Days |
| Channel Islands | £19.98 | 3-5 Days |
| Austria | £55.48 | 3 Days |
| Belgium | £41.72 | 2 Days |
| Bosnia | £228.04 | 4 - 6 Days |
| Bulgaria | £99.88 | 4 - 6 Days |
| Croatia | £88.84 | 4 - 6 Days |
| Czech Republic | £48.92 | 3 - 4 Days |
| Denmark | £56.76 | 3 Days |
| Estonia | £85.32 | 4 - 5 Days |
| Finland | £92.44 | 4 - 5 Days |
| France | £56.12 | 2 Days |
| Germany | £43.48 | 2 Days |
| Greece | £108.28 | 4 - 8 Days |
| Hungary | £55.16 | 4 - 5 Days |
| Iceland | £259.08 | 4 - 6 Days |
| Italy | £70.2 | 3 - 4 Days |
| Latvia | £79.88 | 4 - 6 Days |
| Lithuania | £70.36 | 4 - 6 Days |
| Luxembourg | £47.8 | 2 Days |
| Netherlands | £41.72 | 2 Days |
| Norway | £210.92 | 4 - 6 Days |
| Poland | £48.44 | 4 - 5 Days |
| Portugal | £73.88 | 4 - 5 Days |
| Romania | £97.24 | 4 - 6 Days |
| Serbia | £232.44 | 4 - 6 Days |
| Slovakia | £65.24 | 3 - 4 Days |
| Slovenia | £61.32 | 4 - 5 Days |
| Spain | £61.56 | 3 - 4 Days |
| Sweden | £66.36 | 4 - 5 Days |
| Switzerland | £164.76 | 3 Days |
| Rest of the World | £xx.xx (click here for details) | 3-15 Days |
Returns
Damaged & Faulty
Any items that are delivered damaged or faulty will be replaced or refunded. please submit a customer service ticket to get your issue resolved. You can find more information on the process here. What do I do if my customer receives a dropship order damaged or faulty?
Good Returns
If your customer has changed their mind and you wish to return the product we have a restocking charge of £10 + VAT. This will be deducted from the refund. Please return items to:
Geko Products Ltd
Hall Farm
Kirton Road
Egmanton
Newark
Nottinghamshire
NG22 0HG
You can find more information here: How do I return a product back to Geko?